Contact Us

We’re here to help answer your questions about your Long Term Care insurance policy. If you'd like us to call you at a time that's convenient for you, please fill out the form on the right and we’ll call you at a time of your choosing.

If you prefer to phone us directly, call (866) 311-2048, Monday through Friday, 9 a.m. to 6:30 p.m. ET. Due to expected high call volume, you may have to wait for a representative.

We know how much you value your long term care insurance and we want to work with you to keep this coverage in place.

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Transamerica Customer Care Center

Hours: Weekdays 9 AM - 6:30 PM (ET)

Phone: (866) 311-2048